Tax Disputes with HMRC: Strategies for Effective Resolution
HMRC's compliance and enforcement activities have intensified significantly in recent years, with increased use of data analytics, information exchange agreements, and targeted campaigns to identify non-compliance. Businesses and individuals who find themselves subject to an HMRC enquiry or assessment must understand their rights and the strategies available for effective dispute resolution.
The enquiry process typically begins with an information request under Schedule 36 of the Finance Act 2008, which grants HMRC broad powers to require the production of documents and information. Taxpayers must respond within the statutory timeframe, but it is essential to understand the limits of HMRC's powers. Requests must be reasonably required for the purpose of checking the taxpayer's tax position, and there are statutory protections for legally privileged material and certain categories of personal records.
Where HMRC identifies what it considers to be an underpayment, it may issue a discovery assessment under section 29 of the Taxes Management Act 1970. The conditions for a valid discovery assessment are strict: HMRC must demonstrate that an officer could not have been reasonably expected to be aware of the insufficiency at the time of the relevant closure. Following the First-tier Tribunal's guidance, taxpayers should scrutinise whether these statutory conditions are satisfied before accepting liability.
Alternative Dispute Resolution offers a valuable mechanism for resolving tax disputes without the cost and uncertainty of tribunal proceedings. HMRC's ADR programme uses trained mediators to facilitate negotiations between taxpayers and HMRC caseworkers. ADR has achieved a high settlement rate and can significantly reduce the time and cost of dispute resolution compared to formal litigation.
Where ADR is not appropriate or does not achieve resolution, the First-tier Tribunal (Tax Chamber) provides a specialist forum for tax appeals. The tribunal's procedures are designed to be more accessible than the High Court, with a range of case management tracks tailored to the complexity and value of the dispute. Representation by specialist tax counsel is not mandatory but is strongly recommended for complex matters.
At Masl Legal, our Taxation Law team advises businesses and individuals on all aspects of HMRC disputes. We provide strategic guidance from the initial enquiry through to tribunal proceedings and, where necessary, Upper Tribunal and Court of Appeal advocacy.
Early engagement with specialist advisers is critical. The decisions made in the early stages of an HMRC enquiry can significantly affect the outcome of the dispute.

